Privacy Policy –Conscious Minds

Last Updated: 17 October 2025

At Conscious Minds, your privacy matters. We are committed to protecting your personal data and ensuring full transparency about how your information is collected, used, and secured when you visit our website or place an order.
This Privacy Policy is compliant with EU General Data Protection Regulation (GDPR) and applicable UK data protection laws.

1. Data We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Shipping Address

  • Billing Address

  • Email Address

  • Phone Number

1.2 Order & Transaction Information

  • Products ordered

  • Payment confirmation (we do not store full card or crypto details)

  • Order history

1.3 Technical & Usage Data

  • IP address

  • Browser type & device type

  • Pages visited and time spent

  • Cookies and tracking data

2. How We Use Your Data

We use your information to:

  • Process and deliver orders securely

  • Provide customer support

  • Send order updates and shipping notifications

  • Detect fraud and enhance website security

  • Improve website performance and user experience

  • Comply with legal obligations under UK and EU law

3. Legal Basis for Processing (GDPR)

We process your data under the following legal grounds:

  • Contractual Obligation – To deliver your orders

  • Legitimate Interest – To improve our services and protect our platform

  • Consent – When you subscribe to newsletters or accept cookies

  • Legal Compliance – To comply with tax and regulatory laws

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser, but some features may not function properly.

5. Data Sharing & Third-Party Services

We only share necessary data with trusted third parties for:

  • Payment processing

  • Shipping and logistics partners

  • Security and fraud detection tools

  • Analytics and website performance tools

We do not sell, trade, or rent your personal data to any third party.

6. Data Storage & Security

  • All data is stored securely on GDPR-compliant servers.

  • We use SSL encryption, firewall protection, and restricted access protocols.

  • Only authorized personnel can access your information for operational purposes.

7. Your Rights Under GDPR

As a user in UK/EU, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“Right to be Forgotten”)

  • Restrict processing of your data

  • Object to data usage for marketing

  • Request a copy of your data (Data Portability)

  • Withdraw consent at any time

To exercise these rights, contact us at: admin@conciousminds.co.uk

8. Data Retention

We retain your data only as long as necessary for:

  • Order processing and customer support

  • Legal and tax compliance as required by EU and UK laws

  • Security and fraud prevention

9. Age Restriction

Our website is intended for adults 18+ only. We do not knowingly collect information from minors.

10. Contact Information

For privacy inquiries or data requests, contact:

Conscious Minds
Email: admin@consciousminds.co.uk